Who has access to my data?

We believe privacy and security are imperative to being able to have any conversation and are among our core values at Spike. Spike employees are prohibited from accessing user data.

A very limited number of employees have technical access to the keys to the data, on an as-needed basis, but are prohibited from using this to view user data. We have technical controls and audit policies in place to ensure that any access to these keys are logged. Spike has a zero tolerance policy for any abuse to these procedures.

We hope this was helpful!
If you go through these steps and still have trouble, shoot us an email and we’ll be happy to help 😎