Frequently Asked Questions
Absolutely! You can add up to 2 email addresses for free. Turn your emails into chat and enjoy all the fun features in Conversational Email. You can create unlimited collaborative Notes and Tasks, chat with multiple people in Groups, and have unlimited 1 on 1 Video and Audio Calls.
If you have more than 2 email addresses, you can upgrade to the Pro or Business plans, where you’ll also get more email addresses, additional storage and will be able to upload large files up to 100 MB.
Individuals, teams, freelancers and organizations have different needs. That’s why it’s free to get started with Spike. You can enjoy Spike for free with a Unified Inbox for up to 2 email addresses!
If you’re part of a team, a business, or simply have multiple email addresses, or you’d like to have Video/ Audio calls with more people, more storage, send large files or need priority support, then the Pro or Business Plans may be right for you.
We also offer special Enterprise plans for large teams. Contact our sales team to get a custom plan or figure out which plan is right for you.
Spike is the perfect way to manage multiple email accounts in a single unified inbox so you’ve come to the right place. If you have 3 email addresses or need additional collaboration features, the Pro plan is for you.
If you have 4 or more email addresses, then the Business plan is tailored for you.
If you need to add more email addresses and have hit your plan’s limit, need more storage in Notes/ Tasks, or have calls with a team or group of people, you can upgrade to the Pro or Business Plan.
We sell our service, NOT your data. We don’t show ads and we don’t sell or monetize your data in any way. In order to stay this way, we have a simple pricing structure in place for anyone who wants to use more than 2 email addresses on Spike or enjoy a range of collaborative tools.
Y-E-S! Our Spike for Students program provides Spike Pro for free, for students and educators. That way you can take class notes, create to do lists, and collaborate with classmates on Spike Notes, group chats, and calls.
If you experience issues subscribing your student email, send us a message to firstname.lastname@example.org with the subject line ‘Spike for students’. We’ll be happy to help out.
You have 14 days to cancel a yearly subscription. If you’ve paid for a yearly subscription in the last 14 days and decide to cancel, you will get a prorated refund from the day that you cancel.
When you cancel a monthly subscription, it will be effective from the end of the current billing cycle. You will continue to have access to the account for the remainder of the billing period.
You can see how to cancel an account here.
Upgrading your storage allows you to upload, store and share more files and materials in your Notes and Tasks. You can upload photos, videos, receipts, documents and sheets, PDFs and more.