Knowledge Base

General

21 Articles

• How much does Spike cost?
• Where can I see tips on how to use Spike?
• Who can create an account on Spike?
• What is your privacy policy?
• Which devices can I use Spike on?

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Getting Started

7 Articles

• How to Add an Email Account to Your iPhone
• How to Make an Email Signature
• How to Encrypt Email with Spike
• How to Block an Email with Spike
• Create a New Message and Introduce Yourself

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Messages

25 Articles

• How to mark a thread read/unread?
• How to send a new message with a photo/video?
• Understanding Spike messages
• How can I send an encrypted message?
• How can I CC/BCC?

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Accounts

16 Articles

• How can I remove “@ Spike” from my email signature
• How can I add another account?
• How can I change my email signature?
• How can I remove an account?
• What if I have more than one email address?

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Tools & Customization

43 Articles

• How to delete/ archive/ mark as ‘read’ multiple messages?
• Calendar explanation
• How to find anything with Spike’s Super Search
• How can I print?
• Keyboard shortcuts for Mac

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Notifications

6 Articles

• How can I control email notifications?
• Can customizing my notifications help?
• How can I customize notifications from a specific person or thread?
• How can I customize my Snoozing options?
• How can I shut off alerts from other email apps?

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Groups

6 Articles

• What are Groups?
• How can using Groups help?
• How do I create a Group?
• How do I leave a Group?
• How to set Group topic?

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Security

6 Articles

• How is my data stored?
• Who has access to my data?
• How can I remove my data from your servers?
• How does Spike protect user data?
• How is Data encrypted?

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