Pro Tips

Spike is as simple to use as it is powerful. It’s also packed with tricks to turn your day to day use of email into a productivity powerhouse. From built-in widgets to sending large files with a cloud storage service, Spike goes beyond just email to turn your Inbox into a single feed for all of your work. Read on to see some power user pro tips for getting the most out of Spike.

Where can I see tips for using Spike?

Whether you’re a new user or a Spike veteran, Spike offers helpful tips to help save you time and enhance your productivity and user experience. 

 

On Mobile

iOS:

  1. Swipe right to view the menu with all of your different accounts. 

  2. Scroll down and tap on ‘Settings’.  

  3. At the very bottom of the screen tap on ‘Advanced’ and open the toggle for Tips. 

Android:

  1. Swipe right to view the menu with all of your different accounts and tap on ‘Settings’.  

  2. At the very bottom of the screen tap on ‘Advanced’ and open the toggle for Tips. 

 

On Desktop

  1. Click on your photo icon on the top left. A tab will appear with the ‘Settings’ option.

  2. Scroll down to ‘Advanced’ where you will have the option to enable, disable, or reset tips.

 

How do I disable tips?

  1. Click on your profile picture on the top left corner. 

  2. Click on ‘Settings’ and scroll down to ‘Advanced’  where you will have the option to enable or disable tips. 

     

     

    Star emails Pro tip: If at any time you wish to enable Tips again, follow steps 1 & 2 and click on ‘Reset Tips’. 

How do I select visible widgets?

On mobile, you can use widgets to quickly access frequent contacts and to quickly preview upcoming events on your calendar.

 

  1. Tap on your profile picture.

  2. Tap Settings’. 

  3. Scroll down and select ‘Widgets’ under ‘Utilities’.  

  4. Tick or untick any widget you wish.

How can I send large files via email?  

Whether it’s sending that hundred-slide PowerPoint presentation, dissertation, or multiple files, email is the easiest way to send materials for immediate use. However, many email providers have limits on file and attachment sizes for security purposes, making sending large amounts tricky. But luckily, there’s a workaround (well, a few actually). With Spike, send files in a snap directly from Google Drive, Dropbox, and OneDrive. 

 

Star emailsPro tip: Use Spike Notes to share large files and collaborate right from your Inbox.

 

 

Mobile

To attach Cloud access to your Spike account on Mobile: 

  1. Swipe right to view the left toggle.

  2. Below your accounts, and under the ‘Add Account’ option there will be a ‘Cloud’ icon.

  3. By tapping this, you will enable cloud service integration.

 

Desktop

To attach access on your desktop application: 

  1. Click the plus icon on an existing message. 

  2. Scroll down to the Add Cloud Account section. 

  3. Tap the type of cloud account you want to add. The options are GoogleDrive, Dropbox and OneDrive.

  4. Enter your login details and you will connect your drive.

Attaching & Sending Files

Once you’re all set up, send files with your G-Drive or DropBox: 

  1. Enter your existing email or create a new one. 

  2. Tap the cloud icon above the message.

  3. Choose the Drive you connected. 

  4. Send that file! 

 

Sending large files and previewing attachments has never been easier. Spike streamlines your workflow so all it takes for you to conquer your day are a few simple steps.


We hope this was helpful!
If you go through these steps and still have trouble, shoot us an email and we’ll be happy to help 😎

chat@spikenow.com