Frequently Asked Questions
An account is any single email address. There are two types of accounts: Personal and Business.
You can add as many accounts as you want to your Spike app.
Are you receiving a popup for a custom domain that’s not business-related? Send us a message to firstname.lastname@example.org and we’ll help you out!
Absolutely! Personal accounts on Spike are free up to 15K messages. You’ll also get 20 Notes & Tasks, 10 Groups and 5 GB of storage.
If you want more searchable message history, to create more Notes Tasks, Groups or storage for example, you can upgrade to the Pro plan.
Business accounts get 14 days for free. There’s no need to enter any payment information to start using Spike.
Individuals, teams, freelancers and organizations have different needs. That’s why it’s free to get started with Spike.
If you have a personal account you can sign up and get going with Spike. Once you hit 15K message history mark (Congrats! You’re an email superstar), want to create more than 20 Notes or Tasks, or want to upgrade your file storage apps, then the Pro plan will suit you.
If you have a business email with a custom domain, then the Business Plan is right for you. Its free to get started, so just sign in and get going.
You can connect as many Personal Free and Pro or Business accounts as you have.
Not sure which plan to choose? Just send us a message to email@example.com and we’ll help you figure it out.
*Pro & Business plans are currently available only to GSuite, Gmail, and IMAP accounts. Coming soon for Office365 and Outlook.
We will notify you by email in advance and you will get a message from us in your Spike app.
If you’re on the Personal Free plan and you’ve hit the account limit you will get a message to upgrade to the Personal Pro plan.
If you have a Business custom domain account and you’ve completed your free trial, you’ll need to subscribe to continue using Spike.
We sell our service, NOT your data. We don’t show ads and we don’t sell or monetize on your data in any way. In order to stay this way, we have a simple pricing structure.
We think better communication can greatly improve work and productivity and help create better connection between people. That’s why we offer Spike for free for Students.
Students get the Pro plan for free. So you can take as many class notes as you need and collaborate with as many classmates as you want with Spike Notes.
If you experience issues subscribing your student email, chat with us at firstname.lastname@example.org.
Spike is the perfect way to manage multiple accounts and you’ve come to the right place.
While our pricing structure is per account, we understand that 1 person with 5 accounts is not the same as 5 people with unique accounts.
If you’re the account-juggler type ?♀️, reach out to us at email@example.com so we can tailor a plan for you.
We also offer a special Enterprise plan for large teams. Contact our sales team to get help with customizing a plan for you and your team.