Quickly resolve support issues with collaborative teamwork

IT and support teams use Spike to tackle customer challenges together. By having all communication channels in one space, your team can focus on delivering exceptional service, without distractions.

Helping teams of all sizes overcome communication chaos

Deliver a 5-star experience with incredible speed and efficiency

Collaborate across teams

Collaborate effortlessly with your support team, clients, and partners, no matter where they are, using a unified solution. Teamwork has never been easier!

Find everything, instantly

Easily find what you need and boost work productivity by searching across all communication threads. Access important files without the hassle.

Improve responsiveness

Effortlessly provide quick and accurate responses with customizable message templates, saving your team valuable time while keeping your service consistent.

Winning teams are made with Spike

Sonu Shetty

Team Leader

The app is extremely useful and productive, and it's user support is amazing! Hope it will keep improving with exclusive features that make it different from Gmail.

Carol Jacobson

My company started using Spike a year ago & the team feels like it’s vastly improved our productivity. It’s amazing to not have to switch back & forth between a million apps!

Max Shcherbakov

Co-Founder & CEO

“Spike improved workflow between our teams and clients since they had a collaborative workspace. The entire project history & needed files in one place.”

Jeromy Bailey


I had something like 90K unread emails before switching to @SpikeNowHQ. I’m down to just 2K emails. Inbox 0, here I come!

Perry S.

Stay organized & productive with Spike 24/7/12/365
Spike centralized teams in my organization in one place where we manage tasks through trackable chats.

improvement in workplace productivity

Businesses that adopt a unified communications experience see a 52% increase in productivity and 25% increase in operating profit.

Adir Berman

Marketing Project Manager

Spike is an amazing team comms platform. Imagine Slack but inside your email, & with everyone you need - team members, clients and vendors too! Our team loves Spike!

Darren Olstad


“I have the whole firm using Spike for its chat interface and super fast features, and I even got some of my clients on it. They love how easy it is to communicate.”

SEGA L'éveilleur


2022 was great for the team. Engagement was fluid because of @SpikeNowHQ & the sense of community got reinforced. We accomplished more & work became play. Boost your productivity in 2023 & try Spike!

Lauren Rheeder


Love this app... Keeps me connected with clients, contractors and colleagues. Never missing an email. Keep up the great work.

switching between apps daily

Study found workers toggled between apps 1,200 times a day, adding up to just under four hours a week reorienting themselves — roughly 9% of their time at work.

Ready to make your support feel more personal than ever?

With real-time messaging and video, your support team can connect with customers in a more direct way than ever before, building stronger relationships and ensuring customer satisfaction.

Open discussion channels

Channels provide dedicated spaces for teams to focus on key topics, brainstorm ideas, share information and reference conversation history.

Go from email to video, easily

Spike’s built-in video meetings feature is perfect for quick 1:1 support calls or team meetings, especially when addressing complex issues.

Get more done as a team

Easily collaborate in real-time on notes and increase productivity. Simplify the process of working together and accomplish more.