Why the inbox is still the best team collaboration tool
5 min read
Read moreMake customer conversations flow
Turn cluttered customer emails into clear conversations that are effortless to follow.
SPIKE FOR CUSTOMER SUPPORT
Transform email into a smarter, faster support solution
Spike gives your support team a fast, modern email client built for real conversations. Handle customer emails, internal threads, and AI-powered replies in one clean workspace. No helpdesk software. No clutter. Just better support, faster.
Powering over 3 millions teams & professionals worldwide
Respond faster, and provide exceptional customer support.
Everything in easy reach
Quickly access customer conversations, files, and notes in one searchable workspace, helping you stay organized and efficient.
Streamline support with a shared inbox
Assign, delegate, and track emails. Get real-time updates, seamless handoffs, and full team visibility.
Supercharge your support with AI
Save time and maintain a consistent team voice with AI-powered responses drafted in seconds.
Winning teams are made with Spike
Sonu Shetty
Team Leader
The app is extremely useful and productive, and it's user support is amazing! Hope it will keep improving with exclusive features that make it different from Gmail.
Carol Jacobson
My company started using Spike a year ago & the team feels like it’s vastly improved our productivity. It’s amazing to not have to switch back & forth between a million apps!
Max Shcherbakov
Co-Founder & CEO
“Spike improved workflow between our teams and clients since they had a collaborative workspace. The entire project history & needed files in one place.”
Jeromy Bailey
@JeromyABailey
I had something like 90K unread emails before switching to @SpikeNowHQ. I’m down to just 2K emails. Inbox 0, here I come!
Perry S.
Stay organized & productive with Spike 24/7/12/365
Spike centralized teams in my organization in one place where we manage tasks through trackable chats.
Adir Berman
Marketing Project Manager
Spike is an amazing team comms platform. Imagine Slack but inside your email, & with everyone you need - team members, clients and vendors too! Our team loves Spike!
Darren Olstad
Founder
“I have the whole firm using Spike for its chat interface and super fast features, and I even got some of my clients on it. They love how easy it is to communicate.”
SEGA L'éveilleur
@segalink
2022 was great for the team. Engagement was fluid because of @SpikeNowHQ & the sense of community got reinforced. We accomplished more & work became play. Boost your productivity in 2023 & try Spike!
Maх Poplavsky
Flow Medium CEO, CPLUS COO
"I chose Spike because it quickly solved my biggest problem—the overwhelming feeling that there are more emails than time in the universe."
You have questions, we have answers
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How does Spike improve response times?
Spike combines AI-powered responses, priority inbox organization, and seamless team collaboration to help your team respond faster and more effectively to customer inquiries.
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Can Spike integrate with our existing tools?
Yes! Spike integrates with your current email system and popular support tools, enhancing your workflow without disruption.
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How does Spike help maintain consistent service quality?
With shared templates, AI assistance, and real-time collaboration, your team can deliver consistent, high-quality responses while maintaining their personal touch.