How to Get a Custom Email Domain Address for Your Business

Oren Todoros
By Oren Todoros, Updated on February 22, 2024, 10 min read
Create a professional email address

In today’s digital world, having a professional email address is vital for establishing a strong online identity and building trust with potential clients. A custom email domain can be a game-changer for business owners, entrepreneurs, or freelancers, helping them establish credibility, reinforce their brand identity, and have more control over their email communications. In this blog, we’ll explore what a custom email domain is and its benefits. Additionally, we’ll discuss the common mistakes people make when choosing a business email and the steps to set up a custom email domain, including selecting a domain name, choosing an email provider, and creating an email account. By the end of this blog, you’ll understand the advantages of owning a custom email domain and how to set one up for your business.



What Is a Custom Email Domain?

Custom email domain is a personalized email address that uses your brand or website domain name instead of using the email provider’s generic name, such as Gmail, Yahoo, or Hotmail. For example, a custom email domain could use the format of instead of


Having a custom email domain also gives you more control over your email communications. You can create multiple email accounts for different purposes, such as,, or, and easily manage them all from a single platform.


Moreover, a custom email domain enables you to create email aliases with different email addresses that redirect to the same inbox. This feature can be helpful if you want to use separate email addresses for different purposes but still want to receive all your emails in one place.



Why Business Need a Custom Email Domain


A custom email domain serves to establish a professional and trustworthy image for your brand.

Here are some of the benefits of owning an email domain:

  1. Builds brand credibility

    A custom email domain makes your business look more professional and credible than a generic email address, such as a Gmail or Yahoo address. It shows that you have invested in your business and are serious about your brand.

  2. Enhances brand recognition

    A custom email domain includes your business name, making it easier for customers and prospects to remember your email address. This can help to increase brand recognition and brand loyalty.

  3. Increases security

    With a custom email domain, you can control your email security, including spam filters and virus protection. This helps to reduce the risk of phishing attacks and other security threats.

  4. Improves email deliverability

    A custom email domain can improve email deliverability because it shows that your emails come from a trusted source. This can help to reduce the chances of your emails ending up in the spam folder.

  5. Provides flexibility

    A custom email domain allows you to create email addresses for different departments or employees within your organization, such as or This can help to improve communication within your business and with your customers.

Use a cross-platform app with multiple features to ease your day to day communication with customers and colleagues


What Not to Do When Choosing a Custom Email Domain

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When it comes to choosing a business email, there are certain mistakes that you should avoid.

Here are some things not to do when choosing a business email:

  1. Don't use a free email service

    Using a free email service like Gmail or Yahoo may seem easy and cost-effective, but it can hurt your brand credibility. If you use a free email service, customers may perceive your business as less professional or established.

  2. Don't use a personal email address

    Using a personal email address, such as, for business communication can also be unprofessional and confusing for customers. It’s important to have a separate email address for your business to maintain a clear and consistent brand image.

  3. Don't use an email address that's difficult to remember

    Your email address should be easy for customers and prospects to remember. Avoid using long or complicated email addresses, as they can be difficult to type and remember.

  4. Don't use a domain name that's too similar to another business

    Before choosing a domain name, make sure it’s not too similar to another business or brand. This can lead to confusion for customers and may even result in legal issues.

  5. Don't neglect email security

    Email security is important for protecting sensitive business information and customer data. Make sure your email provider offers strong security features, such as two-factor authentication and encryption.


How to Get a Custom Email Domain: Step-by-Step Guide



Step 1: Choose a Domain Name

The first step in creating a custom email domain is to choose a domain name that reflects your brand identity. Your domain name should be memorable, easy to spell, and relevant to your business or brand.


You can either register a new domain name or use an existing one. If you don’t have a domain name yet, you can check domain availability on popular domain registrars such as Namecheap, GoDaddy, or Hover.


When choosing a domain name, avoid using numbers or hyphens, as they can make your domain name harder to remember and type. Also, try to choose a domain name with a top-level domain (TLD), such as .com, .net, or .org, as they are more widely recognized and trusted by users.



Step 2: Choose an Email Provider

Once you have a domain name, the next step is to choose an email provider that supports custom email domains. There are several email providers to choose from, each with its own features and pricing plans.


Some popular email providers that support custom email domains include Google Workspace, Hover, Microsoft 365, Zoho Mail, ProtonMail, and FastMail. Each of these providers offers different pricing plans and features, so make sure to compare them carefully before making a decision.



Step 3: Set up Your Email Account

After choosing an email provider, the next step is to set up your email account. The exact steps may vary depending on your email provider but typically involve the following:

  • Sign up for an account

    Go to your email provider’s website and sign up for an account. You will need to provide your domain name and some personal information, such as your name and address.

  • Verify your domain

    Once you have signed up for an account, you will need to verify your domain ownership. This typically involves adding a DNS record or uploading a verification file to your domain registrar.

  • Set up your email address

    After verifying your domain, you can set up your email address. This involves creating a username and password for your email account, as well as configuring your email settings, such as your signature and auto-reply messages.

Step 4: Configure Your Email Client

Once you have set up your email account, the next step is to configure your email client. An email client is a software application you use to access your email, such as Spike, Microsoft Outlook, or Apple Mail.


To configure your email client, you will need to provide your email provider’s server settings. These settings typically include the incoming mail server (IMAP or POP) and the outgoing mail server (SMTP). Most modern email clients know the information from the major email hosting providers.



Step 5: Use Your Custom Email Address

Congratulations, you now have a professional custom email address that reflects your brand identity and enhances your online presence!

To make the most out of your custom email domain, here are some tips:

  • Use your custom business email address for all your business communications, including emails, newsletters, and invoices.

  • Create email aliases for different purposes, such as sales, support, or marketing, to better organize your emails.

  • Set up email forwarding to redirect emails to other email accounts you use, such as your personal or assistant’s email.

  • Use a professional email signature that includes your name, title, company name, and contact information to make it easier for recipients to reach out to you.

  • Keep your inbox organized by using labels or folders to sort your emails by category or priority.

  • Use a strong password and two-factor authentication to secure your email account from unauthorized access.


Sources to Use When Creating a Custom Email Domain



1. Google Workspace

Google Workspace (formerly known as G Suite) offers custom email domains with advanced features such as email hosting, file storage, and video conferencing. Pricing starts at $6 per user per month.



2. Microsoft 365

Microsoft 365 (formerly known as Office 365) offers custom email domains with features such as email hosting, file storage, and online meetings. Pricing starts at $5 per user per month.



3. Zoho Mail

Zoho Mail offers custom email domains with features such as email hosting, email aliases, and email forwarding. Pricing starts at $1 per user per month.



4. Namecheap

Namecheap is a domain registrar that offers custom email domains with features such as domain name registration, email forwarding, and domain privacy protection. Pricing starts at $10.98 per year for a .com domain.



5. Bluehost

Bluehost is a web hosting provider offering custom email domains with features like email hosting, email forwarding, and spam protection. Pricing starts at $2.95 per month.



6. GoDaddy

GoDaddy is a domain registrar and web hosting provider that offers custom email domains with features such as email hosting, email forwarding, and online storage. Pricing starts at $6.99 per user per month.


These sources offer reliable and affordable solutions for creating a custom email domain, but many other providers are also available. Researching and comparing the features and pricing of different providers is recommended to find the best fit for your needs.


No, you do not need technical skills to set up a custom email address. Most email providers offer step-by-step instructions or tutorials that guide you through the process. You can contact their support team for assistance if you encounter any issues.

The cost of setting up a custom email domain varies depending on the email provider you choose and the features you need. Some email providers offer free custom email domains with limited features, while others charge a monthly or yearly fee for more advanced features.

Yes, you can use your custom email address with multiple devices, such as your laptop, smartphone, or tablet. You just need to configure your email client on each device using the same server settings you used to set up your email account.

Yes, you can change your custom email address in the future, but it may involve some additional steps, such as transferring your domain name to a new provider or updating your server settings. It is recommended to choose a custom email address that reflects your brand identity and is easy to remember so you do not have to change it frequently.

Yes, you can use your custom email address with third-party apps, such as Gmail, Outlook, or Apple Mail, as long as they support custom email domains. You just need to enter your email provider’s server settings in the app’s configuration settings.

Yes, you can create multiple email accounts with your custom email domain, depending on your email provider’s policy. Some email providers offer unlimited email accounts, while others limit the number of email accounts based on your subscription plan.

Oren Todoros
Oren Todoros Oren is a strategic thinker with over 20 years of experience in the marketing industry and is the current Head of Content Strategy at Spike. He's also the proud father of 3 beautiful daughters and a dog named Milo.

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