Know when there are multiple unread messages from the same sender

Sometimes you may get several unread emails from the same person or group. Spike indicates the number of unread messages on the right side of the highlighted thread.

When you enter the conversation, you will have a blue line separating the unread messages from the read ones.

We hope this was helpful!
If you go through these steps and still have trouble, shoot us an email and we’ll be happy to help 😎