How to change the Pro account I am paying for?

Did you sign up with the wrong account or want to change the account you’re paying for? Follow these steps:

1. Go to My Account.

2. Deactivate the account you don’t want to use anymore. Please make sure to deactivate the account before adding a new one to avoid being charged  for another user.



Spike email pro

3. Add the new account you want to add by clicking ‘Add users’.

4. Choose the user you want to add and click ‘Add users’.




Spike Pro


That’s it!

If you need further help, reply to one of the emails we sent to your Pro account or send a message to


We hope this was helpful!
If you go through these steps and still have trouble, shoot us an email and we’ll be happy to help 😎