Top 5 Best Apps for Team Communication

Spike Team
By Spike Team, December 01, 2021, 9 min read
Best Team Communication Apps

Communication is the cornerstone of every successful business and is among the most critical skills for professionals. Basically; it’s THE tool to have. Whether it’s internal when communicating with colleagues and supervisors or external when doing business with investors, customers, creditors, or any other stakeholders. Top-level communication can make or break efficiency and productivity for any business.

 

Modern communication encompasses a wide range of mediums, including in-person meetings, written communication, email, instant messages, video meetings, voice calls, and so much more. In most workplaces, much of the communication is now done digitally, especially with the recent increase of remote work. With 30% of the United States workforce expected to continue working remotely even after the pandemic, digital communication will continue to dominate business communication.

 

Team chat apps aren’t just for side conversations or to pass funny GIFs around. For remote and hybrid teams, it’s the modern office. It’s the meeting room, the water cooler, and the project management tool all wrapped up into one tool.

 

It makes sense for team chat apps to become the hub for where remote and hybrid teams “gather” each day. When you can’t meet in a physical workspace, a digital one will take its place. It allows for better collaboration, faster communication, relevant conversation, and timely notifications.

 

However, if people have learned anything in the past year, it’s that not all digital communication is created equal, especially when it comes to getting things done on the go. As such, we’ve come up with the five best team communication apps to increase productivity and team collaboration so that your business can flow smoothly.

 

What Features Make a Great Team Chat App?

Communication is tied to culture, and every company is different—this is why there are so many work chat apps on the market. We think a few features are universally necessary, however, and kept them in mind while we were reviewing apps.

 

Organized Messaging

A key reason to use a team chat app is that it helps keep track of your conversations. Some conversations should be read by everyone, others in your department, and yet others by just a small group of people. The best team chat apps help organize and maintain your conversations in a flexible and scalable way.

The best team chat apps give variation. In other words, letting members join groups/channels that are relevant to them, while avoiding ones irrelevent to them. This way all conversations are employee-focused and actionable . A must-have feature is the ability to notify certain members with a tag that will directly alert them to respond.

An Easy Search Tool

A great team chat app will offer a search function that makes it easy for users to find what they’re looking for. This feature saves time when you need quick access to attachments, comments, links, videos, audio messages, images and more.

 

Video Meetings and Audio Calls

Text conversations are beneficial, but sometimes you need to take it a step further for deeper collaboration. Video meetings and audio calls should be a natural part of your team chat app so you can quickly move across text, audio and video. Bonus points are awarded for screen sharing as well.

 

Simple to Use

Users should be able to use the messaging app simply and quickly without having to learn a complicated system. A great team chat app will feel like a natural extension of an email inbox, as everyone is already comfortable with using email.

As users get more comfortable with a team chat app, keyboard shortcuts can help take productivity to the next level.

 

Empower Collaboration

Collaboration should be a given in any modern digital office. Efficient team chat apps should have a built-in collaboration platform to raise productivity, minimize context switching and keep everybody on the same page. Teams shouldn’t have to use additional tools outside of their team chat app in order to collaborate.

 

Instant Communication

A key component of a team chat app is instant communication. When inspiration strikes or a crisis occurs, you need to be able to “gather the troops” immediately. By leveraging instant communication technology, everyone can instantly communicate via chat at the same time without delay.

 

So What are the top rated Communication Apps?

Based on everything we’ve previously mentioned above we’ve compiled a list of the top rated team communication apps and their breakdown.

 

Spike

Spike - Best Team Communication Apps

 

The first of our communication apps is, of course, Spike.

Spike is available on

  • Windows
  • Mac
  • iOS
  • Android
  • Web

 

Letting your team chat whenever, wherever.

 

Price

  • Free for personal use
  • $8 per account / monthly For teams

 

Email continues to be the most prominent form of business communication, and Spike harnesses the benefits of email with a 21st-century twist—namely using Conversational Email. This Feature turns your email into a chat with a stunning interface and cuts out your inbox clutter. No more headers and signatures, a new sleek and organized way to view your inbox, letting your team focus on what’s important…the conversation!

 

Think of it as a balance of synchronous and asynchronous messaging, where team members can talk about what’s essential without sifting through thousands of threads. To add to this Spike’s unique Priority Inbox, filters out all of the non-important (junk) emails using an advanced algorithm. The algorithm sorts this mail into a different folder leaving your Inbox cleaner and more manageable than ever before. So you can focus on what’s important.

This chat-like conversation is made especially powerful when used with Spike Groups, which is the easiest way to communicate as a team. You can instantly create a Spike Group for any team or project, add members and share messages, images, videos, files, and more. Additionally, including a non-Spike user is as simple as adding an email address, with no signup needed, making Spike an ideal digital communication app for clients.

 

Do you ever find yourself unable to adequately express what you mean in writing? Spike also offers Voice Messages and video meetings integrated directly within a single team communication application.

 

Spike is more than just a team communication app, Spike houses all the productivity tools your business will need in a single platform.

 

Some other useful features include:

  1. Tasks and To-Do Lists

    Collaborative, trackable and rich formatted Tasks and To-do lists formatted across all your devices

  2. Online Notes

    Interactive Notes on the go, texts, images, gifs, media, and more. Collaborate on a single Note with your team for the ultimate brainstorming sessions.

  3. Calendar

    Synced calendars across all your devices into one place, your Inbox. No need to switch between multiple apps to find what you’re doing and when.

  4. File Management

    Easily accessible file storage from multiple cloud platforms in one place.

  5. Super Search

    Quick Search to locate any topic, keyword, or phrase and more across all your chats, notes, docs and emails. Never lose important information again.

  6. State-of-the-art Security

    AES-256 security encryption for all Message data; it stores the minimum data needed to provide the fastest team communication app out there and is ad-free, never selling, distributing, or monetizing on your data. You don’t have to take our word for it, Spike also passed an audit by an independent security evaluator.

 

Free team communication apps can often be limited in their features, but Spike offers all the core functions without any payment just get started with your standard email address.

 

Get yourself the best option for team communication platform

 

Slack

Best Team Communication Apps For Business

Coming in as the second best team communication app is Slack.

Slack is available on

  • Windows
  • Mac
  • Linux
  • iOS
  • Android
  • Web

Price

  • $12.5 per account / monthly for businesses

 

Slack is a popular team communication app that allows you to create channels for topics, projects, or teams. However, Slack is purely for team communication, so it lacks broader productivity features that you might find in a more robust platform. On the other hand, this makes for effortless chat functionality and usability.

  1. Channels

    These are the heart of the software and are where people, projects, ideas, and information are gathered.

  2. Shared Channels

    These are Slack’s answers to working with other organizations (who are also using Slack).

  3. Messaging

    Text-based messages that are sent within channels or privately.

  4. Voice & Video Calls

    Video conferencing between team members on the Slack platform.

  5. Integrations

    A big part of Slack is its ability to integrate with other popular software such as Salesforce, Google Drive, and Zendesk.

Slack offers a free version with limited features and a full version for $6.67 per user per month for small businesses. For larger firms, this jumps to $12.50 per person per month.

 


Discover More:

Spike Groups – the only Slack alternative


 

Microsoft Teams

Best Team Communication Apps

Microsoft team available on

  • Windows
  • Mac
  • Android
  • iOS
  • Web

Price

  • $12.50 per account / monthly for the Business standard package

 

Microsoft’s team communication application is part of the wider Office 365 suite of tools. As such, you often need to jump between the different 365 apps to get all the functionality you might expect from a more streamlined communication app. That said, Microsoft Teams is good at what it does, but is heavily focussed, offering:

Microsoft’s team communication application is part of the wider Office 365 suite of tools. As such, you often need to jump between the different 365 apps to get all the functionality you might expect from a more streamlined communication app. That said, Microsoft Teams is good at what it does, but is heavily focussed, offering:

  1. Team chat through channels

  2. Video and voice calls

  3. Calendar

  4. Teams (aka groups)

  5. Basic file sharing

 

Microsoft Teams has a free option with limited features, otherwise, it comes as part of their broader packages, such as the Microsoft 365 Business Basic for $5.00 per user per month and Microsoft 365 Business Standard at $12.50 per user per month. Since it is included, this could be a good digital communication app for those heavily invested in the Microsoft ecosystem.

 

If you are looking for Microsoft Teams alternatives check out this article.

 

Google Hangouts

Best Team Communication Apps

Google Hangouts is available on

  • Windows
  • Mac
  • iOS
  • Android
  • Web

Price

  • Individual $7.99 per month
  • For Teams, Undisclosed

 

Hangouts are Google’s old team communication app, which is slowly being split into two separate platforms: Google Meet and Google Chat. Google Meet offers video-communication services, while Google Chat has direct messages and team chat rooms. This means a minimum of two apps. It was originally part of Google Workspace (formerly G Suite) but is now being rolled out for consumer Gmail accounts.

 

Google Chat, which is more akin to the other communication apps listed, became free as an “Early Access” service for Gmail users, making it a potentially good option for them.

 

Flock

Best Team Communication Apps

 

Flock is available on

  • Windows
  • macOS
  • Android
  • iOS
  • Web

 

Price

  • $4.50 per account / monthly

 

Flock is a communications app that has a broader range of features than some of the other apps here, with:

  1. Video Conferencing

  2. File Sharing

  3. Voice Notes

  4. Integrated Search

  5. Channel Messaging

  6. To-Do Lists, Polls, and Reminders

 

The chat channels act like Slack, aimed to pull in conversations and information for a specific team or project. Meanwhile, the other features make it more robust than “just” another team communication app.

 

Flock offers a free version for between 1 and 20 members, a pro version for 20 to 100 members at $4.50 per user per month, and an enterprise version for larger businesses.

 

 

What you Should Keep in Mind

Of course every business has different needs. For example, if you’re in the Google ecosystem and don’t mind switching to a new app every time you send a message, Hangouts (aka. Google Chat ) might work for you. Similarly, if your company already bases most of its work in Microsoft 365, then Teams might be a preferable option.

 

But if you’re looking for the best overall team communication app, with a variety of productivity features such as Tasks, To-Do Lists, Online Notes, an integrated calendar, and modern chat-like email, then Spike is the way to go.

 

For breakdowns of more productivity apps and software, subscribe to the Spike blog or Tweet us @SpikeNowHQ on how you communicate with your team.

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