How to reply?

  • Mobile

  • Desktop

You can reply in several ways on Spike:

The quickest way is to tap the bottom part of the conversation thread, where it says ‘Reply’ (if previous message has a subject, it will appear there).
Reply to a specific message within the thread:

  1. Long press on the message you wish to reply.
  2. The message toolbar will pop up on top of the relevant message.
  3. Tap on the left arrow to reply.

This is very convenient when you have several messages and you wish to reply to a specific message.


Reply at the speed of light by entering the conversation and clicking on the text box. Spike will automatically read your mind and know you want to reply to the last message 🙂
If a previous message has a subject, it will appear there. You can cancel this default option by clicking on the small X above the writing box and you will be writing a brand new message.

Another easy option:

Hover above the message you wish to reply to and a number of features will appear to the right of the message. To reply click on the left arrow that appeared.


Keyboard shortcuts:
To Reply on Mac 

To create a new message on Windows > Ctrl+Alt+R

We hope this was helpful!
If you go through these steps and still have trouble, shoot us an email and we’ll be happy to help 😎