Skip the Filters — How to Whitelist an Email

Oren Todoros
By Oren Todoros, Updated on March 27, 2024, 6 min read
Whitelist an email

When it comes to spam, everyone knows how to blacklist an email address. It’s the bread and butter of the spam filter, and whatever kind of unwanted email you get, you know it’s rarely more than a swipe or right-click away from being marked as trash and sent to your spam folder.


However, when it comes to the other side of the coin – whitelisting an email – fewer people understand how and why it can be such a useful tool. Sure, a clean Gmail inbox can be satisfying, and knowing that your spam filter can deal with the most malicious emails is important, but what happens when an important email is identified as spam automatically?


Well, to answer that question and more, this article will explore email whitelisting, its importance as part of proper inbox management, and how you can quickly and easily whitelist emails in your favorite app or email client. Read on to learn more.



What Is Whitelisting an Email?

Whitelisting an email is the process of explicitly allowing emails from a specific sender or domain to bypass spam filters and reach your inbox. Essentially, it’s like giving a VIP pass to certain emails or email addresses, ensuring they always make it to your main inbox.


In essence, it’s a bit like creating a trusted list of contacts or sources whose emails are permitted past the stringent spam filters you may have in place. You’re saying, “I know this source, and I want to receive their emails without any interference,” and this ensures that you receive important messages promptly, allowing you to streamline communication channels and improve security.



Why Is it Important to Whitelist an Email?

Email communication is an integral part of our personal and professional lives. However, overzealous spam filters can cause you a headache. This is where whitelisting comes in, allowing you to avoid rigid filter systems, improve security, and boost your productivity at the same time. Below, we look at each of these in more detail.



Avoid Missing Important Communications

Whitelisting ensures that emails from important contacts, such as clients, colleagues, or family members, are not mistakenly filtered into your spam or promotions folder. It acts as a failsafe mechanism against the limitations of spam filters, explicitly allowing emails from your trusted contacts to bypass filters and establishing a direct pathway to your inbox.


This assurance can be invaluable, especially when time-sensitive or critical information is at stake. Whether it’s a client’s business proposal, a colleague’s urgent message, or an important family update, whitelisting ensures that no essential communication slips through the cracks.



Enhance Security


Whitelisting adds an extra layer of security by reducing the chances of you falling victim to phishing scams or malicious emails. Basically, It ensures that only trusted sources can directly deliver emails to your inbox.


When you whitelist a sender or domain, you declare that you implicitly trust the source. This trust is reciprocated by your email client, which grants special privileges to these whitelisted entities. This means that since only known and trusted sources can bypass the filters, the chances of you falling victim to phishing scams or opening malicious attachments are reduced.



Improve Workflow Efficiency

The constant influx of messages we receive, both important and trivial, can sometimes lead to a cluttered and overwhelming inbox. Sifting through a barrage of irrelevant emails can be time-consuming and counterproductive.


Thankfully, whitelisting can also serve as a curator for your inbox, ensuring that you receive and interact with the most pertinent and valuable communications while sending less significant ones to spam or other folders.



How to Whitelist in Gmail

Whitelist in Gmail


  • Open Gmail — Go to your Gmail inbox.
  • Search for the Sender — Locate an email from the sender you want to whitelist.
  • Open the Email — Click on the email to open it.
  • Click on the Three Dots — In the upper-right corner, click on the three vertical dots.
  • Select “Filter messages like these” — This will open the Gmail spam filter options.
  • Define the Filter Criteria — Ensure that the criteria match the sender or domain you want to whitelist.
  • Click on “Create filter” — This opens a new menu.
  • Check “Never send it to Spam” — This ensures that emails from this sender are not marked as spam.
  • Click on “Create filter” — The filter is now set.


How to Whitelist in Yahoo

  • Open Yahoo Mail — Go to your Yahoo Mail account.
  • Click on “Settings” — It looks like a cogwheel icon in the upper-right corner.
  • Select “More Settings” — This will open the settings menu.
  • Click on “Filters” — This is on the left-hand side.
  • Click on “Add” — In the Filters section, click on “Add” to create a new filter.
  • Name Your Filter — Give your filter a name (e.g., “Whitelist”).
  • Define Filter Criteria — Specify the sender or domain you want to whitelist.
  • Set the Action to “Inbox” — Ensure that emails matching this filter go to your inbox.
  • Save the Filter — Click on “Save” to implement the whitelist filter.


How to Whitelist in iCloud

  • Open iCloud Mail — Go to iCloud Mail.
  • Click on the Gear Icon — It’s in the bottom-left corner.
  • Select “Rules” — This will open the rules menu.
  • Click on “Add a Rule” — This allows you to create a new rule.
  • Define the Condition — Specify the criteria for the whitelist (e.g., sender’s email address).
  • Set the Action to “Move to Inbox” — This ensures that emails matching this rule go to your inbox.
  • Save the Rule — Click on “Done” to implement the whitelist rule.


How to Whitelist in Spike Teamspace



  • Open Spike Teamspace— Log in to your Spike account.
  • Find the Email you Want to Whitelist — Find the email you want to whitelist and double check the domain is correct.
  • Right-click to Access Settings — This will open more options.
  • Click on Priority — This will ensure emails from this specific domain always end up in your Priority inbox.


Use effective whitelisting in your emails to streamline communication channels and improve security.


How to Whitelist in

  • Open Outlook — Go to Outlook in your web browser.
  • Click on the Gear Icon — It’s in the top-right corner.
  • Select “View all Outlook Settings” — This will open the settings menu.
  • Go to “Mail” > “Junk Email” — Navigate to the Junk Email settings.
  • Under “Safe Senders and Domains” — Add the email addresses or domains you want to whitelist.
  • Save Changes — Click on “Save” to confirm the whitelist settings.


(Please note that the process might vary slightly depending on the version of Outlook you’re using.)




Whitelisting emails is a critical practice to ensure secure communication in a world where email overload is a real issue. By prioritizing those senders and domains that you know, individuals and businesses can benefit from more efficient email management while simultaneously avoiding essential emails being marked as spam to guarantee that vital information is always within reach.


Additionally, whitelisting can add an extra layer of security, safeguarding against phishing scams and malicious content by permitting only known and trusted sources access to your inbox. Finally, as we all try to streamline and organize our workflows, whitelisting can bring focus to your inbox, allowing you to be more productive and concentrate on the things that really matter!


For more information on how Spike Teamspace can revolutionize the way you communicate, contact Spike today and explore the blog.

Oren Todoros
Oren Todoros Oren is a strategic thinker with over 20 years of experience in the marketing industry and is the current Head of Content Strategy at Spike. He's also the proud father of 3 beautiful daughters and a dog named Milo.

Gain Communication Clarity with Spike

You may also like

10 Tips for Effective Email Writing

Writing effective emails is an essential skill in any modern workplace, and like other skills, with practice (and some valuable tips), it can be mastered by anyone. Here’s where to start…

Read More