Supercharge Team Productivity and Collaboration with the Top 10 Team Chat Apps

Spike Team
By Spike Team, Updated on September 10, 2023, 10 min read
team chat app

Team chat apps have become the go-to for many companies’ in-house communication. They’re fast, simple, and easy to use, boosting team efficiency, collaboration, and productivity.

 

All team group chat apps follow a similar profile, with one-on-one and group instant messaging (like WhatsApp or Facebook Messenger). However, good business-oriented apps offer additional features to help your team be as productive as possible. To simplify your search for the ultimate chat app, we’ve put together a list of the top 10 team chat apps on the market.

 

 

What Are the Benefits of Team Chat Apps

Team messaging applications streamline how an operation communicates by switching to short, concise messages rather than stuffy emails in ever-growing chains. What’s more, those messages are real-time, allowing teams to stay up to date, especially with integrated notifications for instant feedback.

 

Team chat also offers a unified hub for company communication, so there are no crossed wires or misunderstandings. Everyone in your team can be part of the conversations that are important to them and stay in the loop on company-wide topics. Team chat apps also improve collaboration by offering a simple and convenient way to share files and work together on digital documents.

 

The best team chat apps out there also integrate other productivity features, offering all-in-one tools to manage your workflow with task management, project tracking, and more.

 

 

Criteria for Selecting Our Top 10 Team Chat Apps

Team Chat app check list

 

There are hundreds of chat apps to choose from and finding the right one can be a little overwhelming. To help get you started, we’ve compiled our list of the top ten chat apps for teams. To find the best chat apps out there, we looked at a few key features beyond the basics:

 

 

1. User Interface and Experience

An app can offer all the features in the world, but if it’s impossible to navigate, forget about it! The top ten team chat apps below all feature high usability and great UI/UX design.

 

 

2. Safety and Security

Is your data safe in each of the chat apps? Our top ten all offer good security and data privacy features.

 

 

3. Customization and Integration

It’s important to be able to make a team chat app your own, so we also looked at the various customization and integration options offered by the various messaging apps.

 

 

4. Export and Data Control

Finally, we checked the ease and availability of exporting and archiving information with various team chat apps.

 

 

The Top 10 Team Chat Apps

 

 

1. Spike

Spike

 

Spike offers a powerful team chat app as part of a robust and full-featured productivity suite. The chat enables you to talk to one or more team members in real-time or loop in clients using a simple email address. This is in addition to video meetings, voice calls, online notes, voice messages, a unified calendar, task management, To-Do Lists, advanced inbox management, and more.

 

How the features stack up:

  • User Interface

    Spike puts all the tools you need in a single, easy-to-use hub, including your team chat. This makes it simple to switch between chatting with your co-worker to calling a client to scheduling the next big pitch in your unified calendar.

  • Security

    Your data is always yours. Spike is ad-free and does not rent, sell, distribute, or monetize your data. Message data is encrypted using the AES-256 encryption, and Spike has been audited by an independent security evaluator (ISE).

  • Customizability

    With different themes and numerous ways to organize your inbox, you can set up Spike as the perfect team communication app for your needs.

  • Export Options

    Spike’s team chat is based on traditional email, so you can export conversations using time-tested tools!

Pricing

  • Free: $0/Month
  • Pro: $5/User/Month billed annually
  • Business: $10/User/Month billed annually
  • Enterprise: Price on inquiry

 

 

When to Use Spike 

Due to the variety of powerful tools and the all-in-one design, Spike is a great option for businesses of any size looking to harness the benefits of a team chat app to boost their productivity and efficiency.

 

Enable secure real-time communication with a team chat app to boost productivity

 

2. Slack

Slack

Slack is one of the most popular team chat apps. Slack breaks down company communication into channels, groups, and direct messages. It also features Huddles (video and voice calls), Clips (short audio or video clips), and Canvas (a collaborative digital space).

 

How the features stack up:

  • User Interface

    Slack is simple to navigate and easy to use, with clearly defined workspaces, direct messages, and channels.

  • Security

    Slack encrypts data at rest and in transit as standard, as well as offering more advanced security features for those who need them.

  • Customizability

    More than 2000 integrations allow teams to customize Slack to meet their workflow needs.

  • Export Options

    Slack offers numerous export options, from simple message export on the free plan to user-specific data for Enterprise Grid customers.

Pricing

  • Free: $0/Month
  • Pro: $7.25/User/Month paid annually
  • Business+: $12.50/User/Month paid annually
  • Enterprise Grid: Price on inquiry

 

 

When to Use Slack 

Slack is a great option for companies looking for an internal team chat app, offering solid user experience but lacking an out-of-the-box solution for client and customer communication as well as some other desirable features, such as task management.

 

 

3. Microsoft Teams

Microsoft Teams

 

Microsoft’s team chat app comes bundled into its video conferencing application, which offers an increasingly powerful array of communication and collaboration tools, from Channels that organize conversations to seamless document sharing (within the Office suite).

 

How the features stack up:

  • User Interface

    While not quite as user-friendly as some other chat apps, Teams is still easy to use and will be very familiar to anyone used to Microsoft products

  • Security

    Teams is extremely secure, with encryption of data in transit and at rest.

  • Customizability

    Teams has basic visual customization as well as integrations to make it your own.

  • Export Options

    Data can be downloaded and deleted as necessary for archiving or review.

Pricing

  • Free: $0/Month
  • Microsoft Teams Essentials: $4/User/Month paid annually
  • Microsoft 365 Business Basic: $6/User/Month paid annually
  • Microsoft 365 Business Standard: $12.50/User/Month paid annually

 

 

When to Use Microsoft Teams 

As part of the wider Microsoft Office package, Teams is best for companies already working in the Microsoft ecosystem. It’s a great way to add a business team chat app to your communication system without having to go outside your existing infrastructure.

 

 

4. Google Chat

Google Chat

 

Part of the Google Workspace package, Google Chat offers one-on-one and group chat, Spaces (which act like channels), integration with Docs, Sheets, and Slides, as well as direct access in Gmail.

 

How the features stack up:

  • User Interface

    Google Chat keeps is super simple, which makes for a pleasing and easy-to-use chat app.

  • Security

    Messages and attachments in Chat are encrypted in transit and at rest.

  • Customizability

    Google Chat offers some customization in the “Theme settings.”

  • Export Options

    You can download user profile information, messages, attachments, and more from Google Chat.

Pricing 

Google Chat is included as part of Google Workspace.

  • Business Starter: $6/User/Month
  • Business Standard: $12/User/Month paid annually
  • Business Plus: $18/User/Month paid annually
  • Enterprise: Price on inquiry

 

 

When to Use Google Workspace 

Google Chat is the obvious choice if you already use Google Workspace. It may also be a good option for those who do a lot of work in the Google ecosystem (Docs, Sheets, Slides, Gmail, etc.)

 

 

5. Workplace Chat

Facebook Workplace chat

 

While being on Facebook Messenger in the office would have got you reprimanded not too long ago, more and more companies are now turning to Meta for their business chat needs. It offers quick groups, instant messaging, and audio/video calls built right into the chat.

 

How the features stack up:

  • User Interface

    If you like Facebook, you’ll like Workplace Chat. It’s a team chat app with a very Meta feel.

  • Security

    Meta’s Workplace encrypts all user interactions in transit with Content Delivery Network (CDN) infrastructure encrypted-at-rest.

  • Customizability

    Meta allows you to change the colors, theme, and more of your chat app.

  • Export Options

    With admin permission, users can download their Workplace data.

Pricing 

Workplace Chat is included in Workplace by Meta.

  • Core Plan: $4/User/Month billed annually
  • Add-ons: Varied

 

 

When to Use Meta Workplace Chat 

Workplace chat is the perfect option for organizations already looking to use Workplace by Meta as their broader platform.

 

 

6. Ryver

Ryver

 

Ryver is a multifaceted tool, combining team chat with project and task management. It features an intuitive Kanban-style system with instant one-on-one and group messaging, as well as video and voice calls in Beta.

 

How the features stack up:

  • User Interface

    A relatively standard interface makes it simple to use—a focus on the features you need and nothing else.

  • Security

    Ryver is hosted by AWS with SSL connections protected by 256-bit RSA encryption and at rest data is stored in encrypted DB files.

  • Customizability

    Ryver offers numerous integrations as well as Inbound and Outbound Webhooks to build a tool that suits you.

  • Export Options

    Export of chat, data, etc., to Json and HTML is available via third-party integrations.

Pricing

  • Starter (up to 12 users): $69/Month
  • Standard (up to 30 users): $129/Month
  • Medium Pack (30+ users): $4/User/Month
  • Enterprise: Price on inquiry

 

 

When to Use Ryver 

If you’re looking for a stripped-back option that does basic chat and simple task management, then Ryver might be a good choice. If you’re looking for a more robust solution, check elsewhere.

 

 

7. Rocket.Chat

Rocket.Chat

 

Rocket.Chat is all about control, customization and keeping things secure. It offers internal team chat, omnichannel external communications, video and voice calls, file sharing, and more.

 

How the features stack up:

  • User Interface

    The standard user interface is clear and simple to use, but as an open-source tool, it can be changed to suit your exact needs and tastes.

  • Security

    End-to-end encryption, with open-source code and self-hosting options for storing your team chat app in-house.

  • Customizability

    Complete control over how it looks, what it does, and the integrations possible, as long as your tech team is up to the task.

  • Export Options

    Simple export of messages via email or as a file.

Pricing 

  • Community (self-hosted): $0/Month
  • Enterprise (Minimum of 25 users): $7/User/Month
  • Enterprise (Minimum of 5 omnichannel agents): $35/Agent/Month
  • Enterprise Add-Ons: Various

 

 

When to Use Rocket.Chat 

This is the perfect option for companies that are a little more tech-savvy and looking for an open-source option.

 

 

8. Mattermost

 

The second open-source option on our list, Mattermost is a little more stripped back than Rocket-chat, focusing on internal team chat, file sharing, and integrations. There is a strong focus on security and technical teams, with dedicated code snippet sharing and in-line code syntax highlighting.

 

How the features stack up:

  • User Interface

    Solid and simple user interface that anybody familiar with Slack will pick up in no time.

  • Security

    Supports encryption-in-transit and encryption-at-rest, but the real security comes from it being an on-premises deployable, open-source tool.

  • Customizability

    Customize, extend, and integrate until your heart’s content – it’s open source.

  • Export Options

    Bulk import, export, and archiving in different formats are supported.

Pricing 

  • Free (self-hosted): $0/Month
  • Professional (self-hosted): $10/Month
  • Enterprise (self-hosted): Price on inquiry

 

 

When to Use Mattermost 

When security and on-prem deployment is your top priority, then Mattermost is the team chat app for you.

 

 

9. Flock

Flock

 

Flock is a productivity suite with video/voice calls, file sharing, task management, and more, in addition to its chat app functionality. Its team chat is based on public and private channels where you can set up conversations to collaborate.

 

How the features stack up:

  • User Interface

    A standard interface makes for a simple experience, with channels and chat sorted down one side for easy access.

  • Security

    All traffic between Flock clients and servers is encrypted using TLS 1.2 and is SOC 2 Compliant.

  • Customizability

    Basic customization options are available.

  • Export Options

    Admins can export chat logs for backup, compliance, and archiving.

Pricing 

  • Free (1-20 members): $0/Month
  • Pro (20-100 members): $4.50/User/Month
  • Enterprise (100+ members): Price on inquiry

 

 

When to Use Flock 

When you’re looking for more features in your team chat app while maintaining a clear interface, Flock might be a good choice.

 

10. Troop Messenger

Troop Messenger is a team chat app with some rather unique features. There are standard one-on-one and group messaging options, as well as voice and video calls. However, it also offers Burnout (auto-deleting) and Forkout (one to many) messaging options.

 

How the features stack up:

  • User Interface

    A very simple user interface that anyone familiar with WhatsApp will pick up instantly.

  • Security

    Admins can opt for Plain (in transit only), Standard (Conversations will be encrypted in Transit and Rest), or E2EE (End-to-End Encryption).

  • Customizability

    Various integrations (including Zapier) make for high customizability.

  • Export Options

    Audit logs can be exported in PDF or Excel formats.

Pricing 

  • Premium: $25/Month
  • Enterprise: $5/User/Month

 

 

When to Use Troop Messenger 

If one of Troop Messenger’s unique features jumps out at you, it might be a good choice. Otherwise, there are some more road-tested options out there.

 

 

How to Choose the Right Team Chat App for Your Business

We’ve listed our top ten team chat apps, but which one you choose will come down to your team and your needs. Before choosing any of the apps, assess the features you will use, possible integrations with the tools you already have, and the budget you’re willing to put towards a team chat.

 

 

Ready to Choose Your Team Chat App?

Thanks to their speed, simplicity, and efficiency, team chat apps are great for internal communication – no more clutter, just the meat of the matter. They streamline communication, offer real-time collaboration, and provide a centralized hub for your organization. With many applications also offering file sharing, integration with efficiency tools, and more, it’s never been easier to boost your productivity with a team chat app.

Spike Team
Spike Team The Spike team posts about productivity, time management, and the future of email, messaging and collaboration.

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